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Limited Warranty: XPI stands behind the quality of its products. All new XPI products carry a one year warranty from the date of purchase. If proof of purchase cannot be provided, warranty will be determined by date of manufacture.

When Warranty Void: This warranty shall terminate and XPI shall have no obligation pursuant to it if (i) your XPI product has been modified or repaired in a manner not previously authorized by XPI in writing, (ii) the identification markings on your XPI product have been removed, defaced, or altered; (iii) your XPI product was subjected to accident, abuse, shipping damage, or improper use; (iv) your XPI product was not used or configured as specified in the installation instructions; or (v) your XPI product was subjected to operating conditions more severe than those specified in the installation instructions.

Repairs Under This Warranty: In the event that your XPI hardware product should prove defective during the warranty period, contact XPI for a return material authorization (RMA) by email. Products returned for service must be securely packed to prevent damage and shipped charges pre-paid, along with proof of purchase and the return material authorization number, to the XPI repair location as instructed by Customer Service. XPI within a reasonable amount of time from its receipt of your product so shipped, will ship to you, at its option, the repaired product or a new or reconditioned product of comparable or greater specified functionality. All repaired or replacement products shall be warranted for the remainder of the original product warranty.

Refund Policy: You may return unopened products for a refund of the product within 15 days after you receive your product. You will be charged a restocking fee of 25% for all products returned for refund. Shipping and Handling Fees (including related sales taxes) are not refundable. You are responsible for products until XPI receives them including all shipping costs whether the product is in warranty or not. Opened products cannot be returned for a refund. Allow time for shipping, inspection and up to 5 additional business days to process your refund. Credits from your permanently returned merchandise will not necessarily be refunded in the original form of payment. NOTE: XPI will not accept for refund any products you purchased from a Reseller.

Disclaimer: XPI MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY WITH RESPECT TO YOUR XPI PRODUCT OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE. No XPI dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty, unless enforceable or unlawful under applicable law, XPI DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, AND THE LIABILITY OF XPI, IF ANY, FOR DAMAGES RELATING TO ANY ALLEGEDLY DEFECTIVE PRODUCT SHALL UNDER ANY TORT, CONTRACT, OR OTHER LEGAL THEORY BE LIMITED TO THE ACTUAL PRICE PAID FOR SUCH PRODUCT AND SHALL IN NO EVENT INCLUDE INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR INDIRECT DAMAGES OF ANY KIND EVEN IF XPI IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.




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